Get instant help with your Trezor™ hardware wallet. Our expert support team is available 24/7 to assist you.
Device setup, firmware updates, and troubleshooting for your Trezor™ wallet.
Call Now →Lost access? Our specialists help you recover your wallet using your seed phrase safely.
Get Help →Device not responding? Screen issues? We'll diagnose and solve hardware problems.
Contact Us →Send us a message and our support team will get back to you within 2 hours.
Phone Support
+1-800-TREZOR-1 (24/7)
Email Support
support@trezor.io
Response Time
Within 2 hours
At Trezor™, we understand that your cryptocurrency security is paramount. That's why our customer service team consists of highly trained specialists who are available around the clock to assist you with any issues you might encounter with your hardware wallet. Whether you're a first-time user setting up your device or an experienced trader facing technical difficulties, our support team is equipped with the knowledge and tools to help you quickly and securely.
Our comprehensive support covers everything from initial device setup and firmware updates to complex account recovery procedures. We pride ourselves on maintaining the highest security standards while providing friendly, accessible customer service. When you call our dedicated support line, you're not just getting technical assistance – you're accessing a team that understands the critical importance of protecting your digital assets.
The Trezor™ support experience is designed to be as secure as our hardware wallets themselves. Our representatives are trained to verify your identity safely without compromising your security, and we never ask for sensitive information like your seed phrase or private keys. Trust in our commitment to both exceptional customer service and uncompromising security – because your peace of mind is our top priority.
Have your device model, firmware version, and a description of the issue ready. Never share your seed phrase or private keys with anyone, including support staff.
Yes, our customer service team operates around the clock to ensure you can get help whenever you need it, regardless of your time zone.
Our specialists can guide you through the recovery process using your seed phrase. We'll walk you through each step to safely restore access to your funds.